With a client-focused approach, a staff of highly skilled technical personnel and a geographically widespread network of service centres as its key strengths, the DEUTZ-FAHR technical assistance service is synonymous with quality.
Each DEUTZ-FAHR client is unique
Fulfilling the requests of the client is the first priority of all DEUTZ-FAHR personnel: this means listening to and understanding the needs of clients, offering them help and advice in the choice of product and guiding them towards the most appropriate solution for each individual case, and enhancing the purchasing experience with a genuine passion for the agricultural and livestock worlds.
Technical assistance - a quality service
The DEUTZ-FAHR technical assistance service is staffed by highly professional personnel: comprehensive, precise and in-depth technical knowledge is the foundation of the specialised training programme for all technical support personnel. From pre-sales negotiations, pre-delivery inspection, scheduled maintenance and repairs to ensuring the prompt availability of original spare parts and offering a wide range of accessories: these are just some of the many services offered by DEUTZ-FAHR technical assistance.
The quality of the technical assistance service is guaranteed by the high professional standards of our personnel, who attend periodical training and refresher courses held at the Academies in Treviglio and Lauingen and in other local training centres. Our technical assistance staff is continuously put to the test to give the DEUTZ-FAHR client only the best service possible.
DEUTZ-FAHR boasts an extensive, ramified global assistance network, with a total of over 3,000 authorised dealers and service centres.
And in addition to technical support manuals, operator instruction manuals and spare parts catalogues, all the technical documentation for every component of every single model is available from a single source or, if preferred, by accessing a dedicated online database.